Disclaimer

FindToto.com is currently at a Find rate of 2 in 5 lost pets. According to our research our Found Rate is the highest in the industry!

• FindToto.com is purely a notification service notifying your neighbors of your missing pet!!!
• While the GOAL of Findtoto.com is to safely locate your pet, Findtoto.com does NOT guarantee the return of your pet.
• I understand that FindToto processes orders all hours of the day & night and in the event my pet is found before the Toto alert goes out I will not receive a refund due to the fact that FindToto has already incurred the cost during processing.
• By using the services of Findtoto.com, you are providing your personal information to the public at your own risk, and are agreeing to release Findtoto.com from any and all liabilities thereof.
• Findtoto.com is strictly a notification service and does not solicit for business.
• Not every home has a phone or a “listed” phone number. Neighbors having a listed phone number for one month or longer will be contacted as long as the correct package has been selected.
• In the rare event FindToto.com mispronounces your name or your pet’s name you are agreeing to the fact that we will not re-run the alert with the name correction and there will be no refund or discount. Both parties agree it is not the crucial part of the alert broadcast.
• In the event that you select a package that is not large enough to contact all of the homes in your neighborhood, our system randomly selects the homes that will be contacted in your neighborhood. Obviously, in this case not all of the homes in your neighborhood will be notified.
• Findtoto.com reserves the right to use any and all success stories as testimonials on our website. This will be included on our database of pets that we are searching for as well as pets we have FOUND. These will be listed according to your state.
• Our service is classified and registered as an exempt organization by The National Do Not Call (DNC) Registry.
• The term “neighbors” means phone numbers that will be attempted to call up to 4 times (in usually less than a one hour time frame). You are purchasing the services of FindToto.com and not the phone numbers, any numbers that are invalid (below the 15% error guarantee) or end up as a busy/no answer are not pro-rated and are not credited to the customer.
• As a courtesy to DNC subscribers, we only use their phone numbers when there are not enough non-DNC phone numbers available to cover your search area. This will be based on your geographical location and the package that you purchased.
• No calls are made before 9 am Monday through Friday or before 10 am on weekends. No orders are started after 7 pm Monday through Friday or after 6 pm on weekends.
• In some cases, your alert message could be repeated to one or more of your neighbors resulting from scenarios outside the control of Findtoto.com. A few examples that could cause your neighbor to get a repeat call could include: 1) The neighbor answering the phone and not saying anything; 2) The neighbor answering the phone and talking while the alert message is being played; 3) If there is excessively loud background noise once the phone has been answered; and 4) Listening to the alert message on a speakerphone. We use a highly advanced computerized calling system. These are individual cases for that number being called, so it does not mean if one of your neighbors gets a repeat call that all of your neighbors will receive one. Note: If the alert message is “skipping”, the neighbor can stop the message by pressing any number on the phone. Once the number is pressed, the alert will go to the beginning and completely replay the message.
• IMPORTANT: I fully understand that it is my responsibility to enter correct and accurate information when purchasing my package. Further, I understand that if I enter incorrect information, that it is not the fault of Findtoto.com. Findtoto.com will not re-run the alert message from the original purchased package. NOTE: Please make sure you have verified the accuracy of the information you enter. This service operates on a mapping system that centers the search area based on what I have entered as the closest address of where my pet went MISSING.
• You understand that it would be impossible for Findtoto.com to correctly pronounce 100% of our customers and pet’s name as it will be taken from your form and in some cases the name may be pronounced more than one way. As Findtoto.com will get the correct pronunciation in most cases, it should be understood that the pet’s name is the least important of the criteria that will be on the alert message. What is CRITICAL information is the type of pet, description (color, etc.), the uploaded picture and an accurate contact phone number.
• I understand there may be times when Findtoto.com will not be able to include all of the information / description requested within a 30 second voice message. In such cases, the CRITICAL information including the type of pet, color, and the contact phone number will always be used.
• All statements made on FindToto.com are based on our experience and research performed on our behalf. Statements made on FindToto.com could be perceived as our personal opinion.
• I have reviewed the FAQ section of the website and understand the contents of FAQ section. I also understand that all parts of the FAQ section are applied in whole to this disclaimer.
• There are NO REFUNDS once you have purchased a package. No exceptions.
• By purchasing one of our packages, you are in agreement with each item listed in this disclaimer.

Once again, Findtoto.com wishes to THANK YOU for choosing our service. We feel that we offer the most highly effective approach at REUNITING YOU WITH YOUR MISSING PET! We also welcome and encourage all testimonials from YOU. Best wishes from EVERYONE at Findtoto.com!